Privacy Policy

Data Controller

Donegal Tool Hire Limited
Donegal Business Park
Drumrooske
Co Donegal
F94 FXD6

(+353) 074 972 5906
accounts@donegaltoolhire.com
County Donegal, Ireland

Who we are

Donegal Tool Hire Limited is the data controller for personal information collected through this website and through enquiries made to us.

Our address is Donegal Business Park, Drumrooske, Co Donegal, F94 FXD6. You can contact us about privacy at accounts@donegaltoolhire.com or on (+353) 074 972 5906.

Information we collect

When you contact us or request a hire quote, we may collect your name, telephone number, email address, equipment category, project details and any other information you choose to include in your message.

Our website may also receive limited technical information such as your IP address, browser type, device type, pages requested and basic security or error information when the site is delivered.

How we use your information

We use information to respond to enquiries, check equipment availability, prepare or manage a hire, arrange delivery or collection, provide customer support, keep the website secure and meet our legal and accounting obligations.

We use your information only where we have a lawful basis, such as taking steps at your request before a contract, performing a contract, complying with a legal obligation, pursuing legitimate business interests or obtaining your consent where consent is required.

Cookies and similar storage

The website does not use advertising or analytics cookies. It uses essential browser storage to remember whether you have responded to the cookie notice and to support basic site functionality.

You can change or remove browser storage through your browser settings. Removing it may cause the cookie notice to appear again. The website does not sell personal information or use it to build advertising profiles.

Who we share information with

We may share relevant information with service providers who help us host, secure and operate the website, deliver enquiry emails, maintain business systems or provide equipment and delivery services. They may use the information only to provide services to us and must protect it.

We may also disclose information where required by law, court order, regulatory authority or to protect our rights, customers, staff and property.

How long we keep information

We keep enquiry and hire information for as long as needed to handle the enquiry or contract and afterwards for the periods required by tax, accounting, legal and dispute-resolution obligations. We delete or anonymise information when it is no longer needed.

Your data protection rights

Subject to legal limits, you may ask us for a copy of your personal information, ask us to correct or erase it, restrict or object to certain processing, or request portability where applicable. Where processing is based on consent, you can withdraw that consent at any time.

To exercise a right, contact accounts@donegaltoolhire.com. You also have the right to complain to the Data Protection Commission in Ireland if you believe your information has not been handled lawfully.

Security and international transfers

We use reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse or disclosure. No internet transmission can be guaranteed to be completely secure.

Some service providers may process information outside Ireland or the European Economic Area. Where this happens, we require an appropriate legal transfer mechanism and suitable safeguards where required by data protection law.

Children and policy changes

Our services are intended for businesses, contractors, householders and other adults. We do not knowingly collect personal information from children.

We may update this policy when our services, technology or legal obligations change. The latest version will always be published on this page with its updated date.